RETURN POLICY
Last updated February 24, 2024
We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@cutencuddle.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and In Original Condition & Packing , Unused, then mail your return to the following address:
LBA Middle East LLC
Attn: Returns
RMA #
Capital Real Estate RAQ – 3 M10/M11 14B Street – Al Quoz – Al Quoz Industrial Area 3 – Dubai
Dubai, Dubai
United Arab Emirates
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
